GDPR – 25 May 2018
We and this website complies with the GDPR (General Data Protection Regulation) which comes into effect on 25 May 2018. We will update this policy accordingly after the completion of the UK’s exit from the EU.
As required by legislation, where applicable, this website uses a cookies control system allowing the user to give explicit permission or to deny the use of / saving of cookies on their computer / device.
The cookie we use forms part of Google Analytics and this is primarily used to track visitors to the site, how they arrived, type of device and the various pages viewed. This is a third party cookie which does not contain any personal information data.
What Are Cookies?
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and uses of the website, which generally helps to provide the user with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive, they should also make the required changes within their browser’s security settings and to block all cookies from this website and it’s external serving vendors. Alternatively, upon their first visit to the website use the cookie control system, if available.
Website Visitor Tracking
This website uses tracking software to monitor it’s visitors, to better understand how they use it. We take a pro-active approach to it’s user’s privacy and ensure that all obligatory requirements are taken to offer maximum protection to the privacy of it’s users, throughout their visit but will not collect or save personal information.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all necessary precautions have been taken to ensure only legitimate downloads are available, our users are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external linking third party websites and again, advise users to verify their authenticity as previously mentioned.
Contact & Communication
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until such time that it is deemed no longer required or has no further use.
We currently have a policy not to partake in regular, generic mailing of products, offers, services or updated information via any mailing list system and respect that, should you require information of this nature, we would provide it at your request.
When completing the contact form on this website, your contact information will be recorded and retained in our management system and held securely. Your details will never be shared or passed onto any third parties without your prior consent.
Enquiring and Entering into an Accommodation Contract
Holbrook Bed and Breakfast will need to collect basic personal data regarding you ie your name, address, telephone number and email details. This information is required to enable us to provide you with an electronic quotation ie. Email. We will not collect any personal data from you other than that which is required to provide you with our quotation. To enable us to process your reservation, we will require credit / debit card details from you. This information is treated with the upmost security and is stored electronically, off line. It is held by us, until your departure or in the event of you cancelling. Please bear in mind when sharing this information that the safest method is by telephone (not SMS) rather than Email, as this passes through our hosting servers currently located in the UK. Alternatively, you can book on line via this website where these details are held in a third party secure vault which is deleted once we have extracted the information.
We are required under current UK tax law, to keep your basic personal data (name. address, contact and contract details) for a minimum of six years after which time it will be destroyed, unless you are likely to be a returning guest.
External Website and Third Party Links
Although we only aim to include external links which we deem to be of good quality, safe and relevant, users are advised to adopt a policy of caution before clicking any external links mentioned on this website.
We cannot guarantee or verify the contents of any externally linked website regardless of our best efforts to ensure your safety. Users should therefore accept that they click on external links at their own risk and we cannot be held liable for any damages or consequences caused by visiting these external links.
Adverts and Sponsored Links
This website does not currently contain any sponsored links or adverts.
Social Media Policy and Usage
There may be instances where our website features social sharing buttons, which help share useful and relevant website content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies on the respective websites.